COVID Protocol



In application of Royal Decree-Law 21/2020, of June 9, on urgent measures of prevention, containment and coordination to face the health crisis caused by COVID-19, our company establishes the following guidelines necessary to be accepted by the client's:


Health status prior to shipment:

People who have symptoms compatible with COVID-19, are in home isolation due to a diagnosis by COVID-19 or who are in a period of home quarantine due to having close contact with someone with COVID-19 will not be able to carry out the activity.


Use of masks:

It establishes the obligation to have a mask for all passengers, except:

- Children under 6 years old.

- People who present some type of respiratory illness or difficulty that may be aggravated by the use of the mask or who, due to their situation of disability or dependence, do not have the autonomy to remove the mask, or present behavioral changes that make it unfeasible Its use.

The use of the mask on board will only be necessary when it is not possible to maintain an interpersonal distance of at least 1.5m between people outside your family unit or with a bond.

Given the nature of the activity, whose main purpose is recreation and relaxation, enjoying the sea breeze, our company recommends not use the mask continuously to have a more pleasant experience of the activity, thus avoiding possible dizziness, itching, sweating, discomfort and to prevent the possibility of accidental falls of masks into the sea. For this it will be necessary to maintain interpersonal distance.

Nor will the use of the mask be required when activities incompatible with it are carried out, such as the consumption of food and drink or bathing on the routes that include it. In these cases, care will be taken to maintain the distance as far as possible.

As a preventive measure against maritime pollution, we ask that masks be well secured to prevent them from falling into the sea or flying away. In cases where the wind prevents you from holding it securely, it is advisable to remove it and maintain the safety distance on board.


Safety distance on board:

Given the obligatory nature imposed to avoid the massive coincidence of people, our company will adopt measures to reduce capacity on board to allow the minimum social distance established. The maximum established for active tourism activities like ours is 30 people.

All members of the same family unit or people with ties must sit together in one or more rows of adjoining seats as needed. They must do so leaving a row of seats free among the rest of the passengers. These seats, despite not being numbered, will, as far as possible, be those used throughout the route.

As a preventive measure, passengers are urged to remain in their seats throughout the journey, except for justified reasons, such as going to the toilet, hand hygiene, using the BAR, to carry out bathing activity...

Disinfectant solutions available:

A disinfecting solution for hand hygiene will be available on board for those who require it.


Responsibility Statement:

Given that the crew does not exercise police duties on board, passengers are asked for responsible conduct, expressing their agreement and acceptance of the rules of use. In the event that a disobedience of these rules or instructions of the crew causes conflicts or endangers the security of the passage or the ship, the skipper may disembark at the closest point to people who cause disturbances of order without the right to return the amount of the excursion.


Cleaning, disinfection and ventilation:

The crew will be responsible for adequate cleaning, disinfection and ventilation tasks to keep the vessels in safe hygienic conditions for the passage.


Guideline in suspected case of COVID-19

In the event of detecting a passenger with COVID-19 compatible symptoms, they will put on a mask and remain in an area of ​​greater isolation to avoid contagion. It will proceed to notify the medical services of the autonomous community to proceed in port according to their instructions.

(Translation by Google)